This Privacy Policy explains how Kudan Partners Tax & Accounting Office (“Kudan Partners,” “we,” “us,” or “our”) handles personal information submitted through our English-language inquiry pages for Japanese tax services.
Scope
This Policy applies to personal information you submit through our English-language inquiry form, or provide in an email inquiry in English, and to related correspondence about either type of inquiry. It does not replace any written agreement provided if we accept an engagement.
Information We Collect
Our inquiry form collects the following required information:
- Name
- Country of residence
- Type of inquiry
- Message
- Your required acknowledgment that you should not send sensitive information through the form and that submitting it does not create a client relationship
Depending on the Type of inquiry you select, the form may also collect optional information, including:
- Nationality and preferred language
- Property location in Japan, number of properties, ownership type, property use, and rental status
- Purchase year and sale plan
- Prior Japanese tax filing history and whether you already have a tax representative in Japan
- Current tax notice and notice deadline
- Tax audit, inquiry, dunning, delinquency, or seizure status
- Expected refund
- Payer, including whether the taxpayer or client will personally pay the fees
- Departure date or overseas start date
Optional fields may be left blank when they are not relevant to your situation.
Please do not submit My Number information, passport details, tax returns, tax notices, contracts, bank details, passwords, or other confidential documents through the initial inquiry form. If documents are required after an engagement begins, we will provide secure document-sharing instructions.
How We Use Information
We use personal information to:
- Review your inquiry and respond to you
- Assess whether your matter may fit our services
- Send an automatic confirmation email after form submission
- Prepare a written case review, fee estimate, or engagement proposal where appropriate
- Perform accepted services after a written engagement begins
- Comply with applicable legal, tax, professional, and recordkeeping obligations
If an Inquiry Proceeds to an Engagement
If an inquiry proceeds to an engagement, we may use relevant information for identity verification, confirmation of the name of the person making payment, and client-acceptance checks required by applicable law and professional obligations.
No Client Relationship by Inquiry
Submitting an inquiry does not create a client relationship. A professional engagement begins only after Kudan Partners confirms the scope of work and both parties agree to the engagement terms in writing.
Sharing of Information and Third-Party Services
We do not sell personal information. We may share information with service providers, professional advisers, or public authorities where necessary for inquiry handling, service delivery, legal compliance, or professional obligations.
We may use service providers for website hosting, email delivery, secure document sharing or cloud storage, and system support.
This website also uses the following third-party services:
- Google Analytics 4, implemented through ExUnit, to understand website usage.
- Google Tag Manager to manage website tags used to measure selected click events.
- Cloudflare Turnstile to protect the inquiry form against automated submissions. When Turnstile loads, Cloudflare may process your IP address and browser or device-related technical information.
- Google Fonts to provide website fonts. When fonts load, Google may receive your IP address and browser or device-related technical information.
Information is handled in Japan. Depending on the location of our service providers and third-party services, information may also be processed outside Japan.
Cookies and Similar Technologies
This website uses cookies and similar technologies to understand website usage, improve the display and operation of the website, and protect the inquiry form against automated submissions. Your browser may allow you to manage or restrict cookies, although doing so may affect some website functions.
Automatic Confirmation Email
After you submit the inquiry form, we send an automatic confirmation email to the email address you provide. This email confirms receipt only and does not create a client relationship.
Security and Sensitive Information
We take reasonable measures to protect personal information. However, ordinary website inquiry forms and email are not appropriate for highly sensitive documents. Please use the secure document-sharing method we provide when documents are needed.
Retention
We retain personal information for as long as necessary for the purposes described in this Policy. We may retain it for a longer period where required for legal, tax, professional, contractual, audit, dispute-resolution, or recordkeeping obligations. When retention is no longer necessary, we will delete or dispose of the information appropriately.
Your Requests
Subject to applicable law, you may request disclosure, correction, addition, deletion, suspension of use, or cessation of third-party provision of your personal information. We may ask you to confirm your identity before responding. If a fee applies to a request, we will tell you in advance.
To make a request or ask a question about this Policy, please contact us through our English contact page.
Changes to This Policy
We may update this Policy to reflect changes in applicable law, our services, or our operations. An updated Policy takes effect when posted on this website unless another effective date is stated.
Contact
For questions about this Policy or our handling of personal information, please contact us through our English contact page.
Effective date: June 1, 2026
Last revised: August 13, 2026