Clear boundaries help prevent surprises and make it easier to work together. They help us align expectations about roles, timing, money, and communication before a service begins.
We encourage you to review this page before deciding whether to engage us.
Your Responsibilities as the Taxpayer
Appointing a tax representative does not transfer your tax obligations. You remain responsible for filing, paying tax, and providing complete and accurate information.
Money, Refunds, and Payments
Tax refunds may be available depending on the filing result. Receipt of a tax refund and onward transfer to your own bank account are not included in standard fees. Availability, bank requirements, scope, timing, and any separate fee must be confirmed in writing before we agree to handle a refund. Do not assume this service is available until those arrangements are confirmed.
We do not advance tax payments, penalties, interest, government fees, bank charges, or remittance fees.
We do not receive sale proceeds or rent, hold general client funds, or provide general remittance services. Any separately agreed receipt and onward transfer of a Japanese tax refund is subject to the specific conditions above.
Addresses and Mail
We receive only specified Japanese tax notices under an approved service. We do not receive general mail or provide an address-lending service.
Do not use our address for bank or securities accounts, registration, or real estate transactions.
What Requires a Separate Agreement
The notice-handling-only service does not include tax return preparation, tax calculations, decisions about filing obligations, or responses to tax authorities or local governments. Rental and sale filing packages include the filing and national tax representative work stated in their agreed scope. Local tax notice handling and other additional work are separately quoted.
Services outside the agreed package require a separate scope and fee agreed in writing before work starts. A paid written review is optional and is not required for a standard scope check and quote. Included package work is not charged a second time.
For service-specific information, see Tax Representative in Japan, Rental Income Tax Return, Property Sale Tax Filing, and Fixed Asset Tax Notice Support.
Services Outside Our Scope
We do not provide foreign tax advice, legal advice, immigration procedures, real estate brokerage, general remittance services, valuation services, or registration services.
How We Communicate
Email and secure online tools are our standard communication channels. Video meetings and phone calls are not part of the standard service.
When We May Be Unable to Accept a Matter
A matter with a deadline within 45 days may be declined or require a separate quotation. We may decline a matter with 10 business days or less before a deadline.
We review each matter before accepting it and may decline it because of its scope, timing, a conflict of interest, missing information, ownership or payment arrangements, required expertise, capacity, or risk.
We cannot accept a matter if we cannot communicate directly with the taxpayer.
Before an Engagement Begins
Before work begins, we confirm in writing the scope, exclusions, total fee, payment timing, service start date, engagement term, renewal, termination and refund terms, additional fees, and the procedures for changing or ending a tax representative appointment.
See our Fees for service pricing and Contact for a Free Eligibility Check.
General Disclaimer
Japanese tax treatment depends on the specific facts and circumstances of each case.
This page provides general information only and is not tax, legal, or investment advice.
Submitting an inquiry does not create a client relationship.